Refund Policy

How payments, access and refunds work for the Wisdom Helps Reasoning Course.

Last updated: 24 October 2026

InstantAccess starts as soon as your payment is confirmed

30 daysAccess period, counted from the payment date

7 daysTime to report a payment or access problem

5 to 7 daysWorking days for an approved refund to reach you

What you are buying

The Reasoning Course on wisdomhelps.com includes 8 recorded video classes. The price is Rs. 249 and gives you 30 days of access from the date of payment. You watch the classes online after you register and log in to your account.

Change of mind

The classes are delivered digitally and become available immediately after payment. Because of this, payments are not refundable once access has been granted. Please read the course description before you buy.

When we will refund you

We will refund or correct your payment in these cases:

• You were charged more than once for the same course.
• You were charged but did not get access within 24 hours, and we cannot fix it.
• The videos cannot be played because of a technical problem on our side, and we are unable to solve it.

To be considered, report the problem within 7 days of the payment.

When refunds are not given

• You changed your mind after getting access.
• Your 30 days of access have ended.
• Your login was shared with other people, or the course content was copied or redistributed.
• The problem comes from your device, internet connection, browser or payment app.

Money deducted but payment failed

If your bank or payment app shows a debit but the course did not unlock, the amount is usually returned to your account automatically within 5 to 7 working days. If it is not returned in that time, contact us with your payment details.

How to ask for a refund

1. Send an email to wisdomhelpscare@gmail.com from the email address you registered with.
2. Write "Refund request" in the subject line.
3. Include your registered email, the payment ID (it starts with "pay_") or a screenshot of the payment, and a short description of the problem.
4. We will reply within 3 working days to confirm whether the refund is approved.

Keep your payment ID safe. You will find it in the payment confirmation from Razorpay, or in your bank or UPI app history.

How long a refund takes

Approved refunds are sent to the original payment method through our payment partner, Razorpay. They usually reach your account in 5 to 7 working days after approval. The exact time depends on your bank or card issuer.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. The policy that applies to you is the one shown when you made your payment.

Need help with a payment?

Write to us at wisdomhelpscare@gmail.com

Wisdom Helps, www.wisdomhelps.com